What We Do

What We Do

Resolution Property Management specializes in the field of community association management. We do one thing and we strive to do it well: MANAGE COMMUNITY! In fact, the RPM team has focused its specialties in the management techniques needed for new development and walking communities through the critical years of setting a solid foundation for the association. RPM intentionally does not have a maintenance division or a leasing division; they manage community and provide the services needed within that “umbrella.”

The management team gives guidance and carries out the decisions of the board. Unlike the role of property managers, the Board of Directors is the decision-making authority in a community association, not the association manager. In addition, the management company is NOT the HOA.

Although not an exhaustive list, a synopsis of the services provided by Resolution Property Management teams to community associations includes:

  • Negotiating bids and contracts for common area maintenance and other community services including landscape maintenance, snow removal, and trash removal services as well as association insurance on all common elements.
  • Maintaining the Association’s records including the original corporate documents, minutes of all meetings of the association, rules and regulations adopted by the Association, resolutions of the Board of Directors and any amendments to any association documents
  • Assisting in the preparation of an annual budget for both the Operating and Reserve funds and guiding the association through short-term and long-term planning.
  • Organizing and participating in meetings of the Association including Board of Directors meetings and various meetings of the membership.
  • Performing all accounts payable and receivable duties of the association in accordance with policies of the Board.
  • Providing monthly financial statements to the Board of Directors and annually to the membership as a whole as well as assisting in the annual review or audit and coordinating the preparation of annual IRS filings.
  • Performing governance of the community’s standards through management of covenant enforcement in accordance with the governing documents and community policies.
  • Providing administrative services including preparation and delivery of new resident packets, welcome letters, and notice of meetings of the Association.
  • Supervising insurance claims and monitoring the informational needs of the insurance policy.
  • Assisting the Board with selection & contracting for professional services.
  • Overseeing the maintenance services, working with the association’s contractors to fulfill the maintenance needs of the community, reporting to the board accordingly.
  • Assisting the board in the development of committees and task force teams that serve the board with various tasks and projects.
  • Serving as community liaison between the board and the members, the board and its professionals, and the board and its contractors.

We do one thing very well… Manage Community! And, we do it by managing the details while focusing on serving people.

What if the Resolution Property Management team was YOUR management team?

Choosing a management company for your association may seem overwhelming. “Don’t they all just do the same thing?” you wonder.

“Why not just choose the best price?” Price can be the best discriminator when you’re buying widgets; but not when you’re choosing a service provider. You need someone with knowledge, and a specialized level of expertise to help your association run smoothly. You also need someone with experience, a proven track record, and a solid understanding of all aspects of community association management. You need someone with resources that your association doesn’t have, providing the means to manage the needs of your community.

As you learn more about Resolution Property Management you will recognize the value that our team would bring to your association. Effectively, we reduce the Board’s workload and increase your effectiveness as an organization! Hopefully, you’ll find yourself asking “What if Resolution Property Management was our management team? What would that look like? How would that be different from our past experience of our current situation?” We urge you to find out more about us.

Resolution Property Management offers a comprehensive array of services designed to support your Association and help your Board of Directors accomplish its goals. We want your experience as a volunteer to be productive and satisfying as you visualize your desired accomplishments becoming a reality!

We know that the members have high expectations! They want the community to look good. They want to see their property values excel, the community’s standards to be upheld fairly and respectfully, and for the Board to operate in transparency. The members want to be able to rely upon the Board’s respect of its fiduciary obligations. That’s where Resolution Property Management strength comes. While partnering with its clients, RPM gives guidance in decision-making and problem-solving so that the community, no matter what type of community it is, will thrive!

So…what if?